ecto 1.0 is out
Posted on January 31, 2004
Filed Under Macintosh | 1 Comment
Adriaan Tijsseling has just released the first non-beta version of ecto. He offered a discount to folks like me who donated in the past, and I promptly took him up on it. I even ordered a second copy for my hubby, the new blogger.
I had a little moment of concern when I launched 1.0 and I couldn’t figure out how to switch between my blogs. But only immediately after emailing Adriaan did I figure out that there’s a new “weblogs” icon in the toolbar. I’m a Mac user. Who reads “Read Me” files, anyway? 
I’m not sure I like it better than the pop-up in the drawer, but I’ll get used to it. Overall, it’s an outstanding application and with 4 installations of MovableType (soon to be 5) to maintain, the shareware fee was money well spent.
iBook repair program - my call to Apple
Posted on January 29, 2004
Filed Under Macintosh | 1 Comment
I just got off the phone with Apple, where I spoke to Chris a “support specialist” I believe his title was.
At first, I spoke with Justin and he didn’t want to talk to me because I was calling about a product that wasn’t covered under AppleCare. I then said I only wanted to ask questions about the iBook repair program and I wasn’t looking for tech support. After a few minutes on hold, he transferred me to Chris.
Short company-line answer is that the engineeers have identified “a component” only found on the 5/02-4/03 iBooks that causes the video problem. I spoke at great length with Chris about the fact that my iBook, regardless of whether or not it has this “component” exhibits the exact same symptoms as the other machines and Apple isn’t even giving it a chance to find out if it’s the same problem. I said “take it back and look at it at no charge to me. Tell me exactly what is wrong with it and prove to me it’s not the same problem.” Give me a fighting chance here. I spent $1200 on a computer that lived for only 15 months. Of course, no dice. I have a case number dated 10/02 which helps back up my claim.
He said that all calls are logged and they are looking at the message boards. If there’s enough response from folks in my situation, they may re-examine the repair extension and widen it. Then again, they may not. But the only way to make that happen is to get your voice on the record so if you are in the same situation call 1-800-275-2273. Remember BE NICE. The person on the other end is just doing his job and he probably can’t change anything personally.
I just posted this info to the discussion forum so we’ll see if anything changes.
iBook logic board repair extension
Posted on January 29, 2004
Filed Under Macintosh | 2 Comments
The news broke last night:
What is the iBook Logic Board Repair Extension Program?
The iBook Logic Board Repair Extension Program is a worldwide program covering repair or replacement of the logic board in specific iBook models manufactured between May 2002 and April 2003 that are experiencing specific component failures.
I decided to wait until this morning to blog about it, so I wouldn’t end up ranting.
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Unison
Posted on January 28, 2004
Filed Under Uncategorized | Comments Off
Panic has a new application out. It’s called Unison, and it’s a usenet news reader. Panic makes Transmit, which I think is the *best* Mac OS X FTP application there is.
I was in the beta test for Unison from the beginning, and now that it’s out I can talk about it and give you my opinion on it.
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The view from my kitchen window
Posted on January 28, 2004
Filed Under Life | Comments Off
That little red speck in the middle right is my mailbox, and it’s a tree…not a bush.
